Blog

It’s easy to feel confident about your IT budget in January. Everything’s perfectly organized and approved, and you have a clear picture of what the next 12 months of technology expenses will look like. Now you can focus on your work and not worry too much about tech until your…

Moving your agency management system, email and files to the cloud took the office server off the table, but it didn't take your agency off the target list. Today's attackers don't need to lock up your computers. They log in with a stolen password, copy your policyholder data,…

If you look at any suburb this Halloween, you’ll see countless monsters roaming the streets. Vampires, creatures and ghouls all “wreaking havoc” (going to parties and trick-or-treating).

Both Ohio and Indiana expect lawyers to protect client information and to understand the technology they use, but the duty sits in different places. Ohio writes it into the rule itself: Ohio Rule of Professional Conduct 1.6(c) says a lawyer "shall make reasonable efforts to…

Your law firm's backups will survive a ransomware attack only if three things are true: attackers can't alter or delete them, someone checks them every day, and they've actually been restored recently. A backup that's reachable from your network, or that no one has tested, can…

When a law firm's systems fail before a court deadline, your IT provider should respond to the critical issue within 60 to 120 minutes, and that number should be written into your agreement. But response time is only half the answer. What matters on a deadline day is how fast an…

Every autumn, the medicine cabinet gets a little more crowded. There’s cold medicine left over from last winter, vitamins bought in bulk, half-used bottles of cough syrup and a prescription that should have been thrown out months ago. There’s plenty of medicine there, but a full…

Compare IT providers for your law firm on 7 criteria, and get each answer in writing: who answers the phone, guaranteed response times, how far they'll come on-site, how security and backups are proven, law-firm experience, contract terms, and price with exclusions. Score each…

A 25–100 employee community bank has three options: fully internal IT, fully outsourced IT, or co-managed IT. If the bank already has a capable internal IT person, co-managed IT often gives the best of both — internal knowledge of the bank plus a team for coverage, expertise,…