Is Your Current Computer Guy Causing You To Need One Of These?

Are you sick and tired of constant IT, phone and computer problems interrupting your day, frustrating you and your team? Do you feel stuck with an absent-minded computer guy who isn't delivering the SERVICE you want, but you don't know who else you can trust to do a good job without overcharging you?

If so, I have the solution that will make IT-related issues one headache you NEVER have to deal with again.

My name is Lisa Niekamp Urwin, owner and CEO of Tomorrow's Technology Today and author of the book Sitting Duck. We specialize in delivering proactive IT support and services to small businesses like yours with friendly, knowledgeable techs who will put you at ease and resolve your IT problems quickly and efficiently. Chances are you've never heard of me or my company before, but when you finish reading this letter, you'll be glad you finally have.

Why can I make such a bold statement?

Because almost every small business CEO I talk to will confess that their current computer support person - whether it's a friend who's good with computers or a "professional" IT company - is NOT completely delivering the level of service they want. Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime, HIPAA compliance and a range of data-erasing disasters. Clearly this is unacceptable!

• Do they answer their phone LIVE and respond to emergencies promptly?
• Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
• Do they proactively monitor, patch and update your computer network's critical security settings daily? Weekly? At all? How do you know for sure?
• Do they offer proof that they are backing up ALL your data, laptops and devices?
• Do they meet with you regularly (at least once a quarter) to report what they've been doing, review projects and offer new ways to improve your network's performance instead of waiting until you have a problem to make recommendations?
• Do they provide detailed invoices that clearly explain what you are paying for? Do they explain what they are doing and answer your questions in terms that you can understand, NOT in "geek speak"?
• Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
• Have they provided you complete network documentation, or do they hold the "keys to the kingdom" refusing to give you admin passwords?
• Do they offer any guarantees on their services?
• Do they arrive on time and dress professionally?
• Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?