A 10 to 50 person insurance agency needs 7 layers of protection: identity, endpoints, email, patching, backups, people, and remote access. Each layer needs a set schedule for proving it's working, not just a one-time install.
At Tomorrow's Technology Today, all 7 layers are part of managed IT at $175 to $350 per user per month:
What changes as an agency grows isn't the list of layers. It's how many offices, remote producers, and admin accounts those layers have to cover.
"Enterprise-grade, multi-layered security" tells you nothing. Here's each layer, what's in place, and how often it's checked:
Multifactor authentication is required on every email account and enforced everywhere it's within our control. Each computer's local admin password is rotated automatically every day, privileged admin passwords are rotated on a set schedule, and emergency-access accounts are rotated after every use.
Every computer and server is monitored 24/7 through managed detection and response, with a human-staffed Security Operations Center reviewing alerts across your firewall, computers, Microsoft 365, and servers at the same time.
Email security filtering, plus Microsoft 365 settings hardened against the impersonation that leads to invoice and payment fraud.
Updates go to a test group first and roll out after a 3-day hold. Critical security patches go out immediately. Firewalls and wireless access points are reviewed and updated monthly. Vulnerability scans run monthly, with a vulnerability report every quarter.
Microsoft 365 backup for every agency, and immutable backup copies that ransomware can't alter. An engineer reviews backup status every business morning, and every backup gets a full restore test every other week, with a screenshot as proof.
Security awareness training is included in every plan: weekly simulated phishing emails, short 2 to 3 minute training modules each week, and every employee's score reviewed with management every quarter.
Secure connections for producers and staff working from home, on the road, or at a second office, along with secure connections between your offices.
For how those state laws work and what carriers ask at renewal, see what it takes to qualify for or renew cyber insurance.
If you can't get clear answers, work through 21 questions every insurance agency should ask before choosing an IT provider, or use our free insurance agency IT provider scorecard.
The problem: Two team members at one of our agency clients suddenly needed to work from home.
The solution: They called our help desk, and a technician had them both connected securely within about 30 minutes. We then upgraded the agency to a more secure remote-access system as a planned project, rather than leaving a quick fix in place.
The result: The team kept serving clients from home without opening a hole in the agency's security, and the owner never had to step in.
See what managed IT costs for a 10 to 50 person agency, and how we support independent insurance agencies across Ohio and Indiana.
Want to know where your agency stands? Book a 10-minute discovery call. Call us at (419) 678-2083 or visit www.TomTechToday.com/discoverycall to schedule yours.