For a law firm with 5 to 25 people, fully managed IT from Tomorrow's Technology Today costs $200 to $350 per user per month. Our Gold plan starts at $200 per user. Where a firm lands in that range depends on the service level it chooses and how complex its systems are.
A "user" is anyone at the firm with a full Microsoft 365 license, such as Business Premium. Here's what that looks like at three common firm sizes:
We publish these numbers because "it depends" isn't an answer you can budget with. Below is exactly what's included, what moves a firm up or down the range, and what costs extra.
"Comprehensive IT support" means nothing until someone lists what it covers. Every Tomorrow's Technology Today plan includes:
Gold, Platinum, or Titanium. The plan sets how quickly we respond to critical issues: 120 minutes on Gold, 60 minutes on Platinum and Titanium.
A firm that still keeps client files on a server or network storage device in the office has more to maintain than one working entirely in Microsoft 365. Many small firms can retire that hardware altogether.
How many applications the firm runs, and whether each one has a current vendor maintenance agreement, affects how much support it needs.
A single office is simpler than a main office plus attorneys working from court, home, or a second location.
We don't surprise-bill. Projects such as a server replacement or a cloud migration are quoted at a flat rate, not billed by the hour. These items fall outside the monthly agreement:
Two quotes with the same per-user price can cover very different things. Ask every provider these 6 questions:
A low quote that leaves out security or backup testing isn't cheaper. It's smaller. If a provider won't put anything in writing, read why "nothing to sign" is a red flag.
A law firm's IT problems carry consequences other businesses don't face. A system outage the morning of a filing deadline isn't just lost productivity. And protecting client information is a professional duty: Ohio Rule of Professional Conduct 1.6(c) requires lawyers to make reasonable efforts to prevent unauthorized disclosure of, or access to, client information.
Monitoring, tested backups, trained staff, and a provider who answers the phone are how a small firm meets that standard without hiring its own IT department. If you're weighing that option, see how to manage in-house IT support.
The problem: A 3-person law office in West Central Ohio kept everything on an old NAS. Client files were scattered across devices, and nothing was reachable outside the office.
The solution: Instead of buying new storage hardware, the firm moved its files to organized cloud storage with secure remote access, quoted as a flat-rate project.
The result: The NAS was retired, so there was no replacement hardware to buy. The firm's data is now protected in immutable backup, meaning backup copies that can't be altered or deleted, even by ransomware. Attorneys reach client files from anywhere.
See how we support law firms across Ohio and Indiana.
Want a quote for your firm? Book a 10-minute discovery call. Call us at (419) 678-2083 or visit www.TomTechToday.com/discoverycall to schedule yours.